is about shifting items in unknown-unknown zone into the known-unknown zone.

Moving from known-unknown into known-known is called practice.

Unknown-known is true mastery.

@ykgoon have been thinking about organizational trust issues and think it’s similar to trying to build an unknown-known skill. Requires trust and delegation to habit/body or individuals/culture.

Similar failure modes too. Trying to create shortcuts instead of establishing practices. Fear of failure so clinging on to mindless formulaic actions. Etc...

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Mastodon instance for attendees of Refactor Camp, and members of various online/offline groups that have grown out of it. Related local groups with varying levels of activity exist in the Bay Area, New York, Chicago, and Austin.

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